How would customer's NSF checks be dealt with in a bank reconciliation?
a. added to company's book balance
b. deducted from company's book balance
c. added to bank statement balance
d. deducted from bank statement balance
b
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An angry customer can make you angry too. However, it is crucial that ________.
A. you ensure you continue to sell your product or service B. you stay calm, ask the customer to explain the situation, and do not interrupt the customer as she speaks C. you make your points to the customer D. once the sale is made, you do not go back to this person
The SQL keyword PRIMARY KEY is used to designate the column(s) that are the primary key for the table
Indicate whether the statement is true or false
Process control is the type of quality control that focuses on ways to
A. decrease the serviceability of an end product. B. do things in a way that leads to better quality. C. increase the turnover rates in a company. D. use sampling techniques to find defects in products.
A company's menu of strategic choices to supplement its decision to employ one of the five basic competitive strategies does not include _________.
A) whether and when to employ defensive strategies to protect the company's market position. B) whether to integrate backward or forward into more stages of the industry value chain. C) whether to employ a preemptive strike type of green ocean strategy. D) whether and when to go on the offensive and initiate aggressive strategic moves to improve the company's market position. E) whether to bolster the company's market position via acquisition or merger and/or whether to enter into strategic alliances or partnership arrangements with other enterprises.