When making financial decisions, managers should always look at marginal, or incremental cash
flows.
Indicate whether the statement is true or false
TRUE
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Which of the following statements does not describe the customer relationship management process that retailers implement?
A. Loyal customers share a personal bond with retailers. B. Retailers concentrate on providing more value to their best customers using targeted promotions. C. The process begins with the collection and analysis of data about a retailer's customers and the identification of its best customers. D. CRM is an iterative process that turns customer data into customer loyalty and repeat-purchase behavior. E. All of these statements describe customer relationship management.
IBN has two manufacturing facilities, one in New York and one in Oklahoma. Marjorie has worked in the Oklahoma plant for 15 years assembling resistors. Her sister, Ellen, has worked at the same plant for 15 years also. Their brother, Hank, has worked there for 10 years in the same job as his sisters. Ellen transfers to the New York facility. Their salaries are now as follows: Marjorie-$12 per
hour; Ellen-$19.50 per hour; Hank-$14 per hour. Is there a violation of the Equal Pay Act? a. Yes, because Ellen's pay is higher than Marjorie's. b. Yes, because Ellen and Hank receive more per hour than Marjorie. c. Yes, because Hank's pay is higher than Marjorie's. d. No, since they are different people with different personalities.
In the context of employee selection, the main categories of employment testing include _____.
A. drug testing B. grey-box testing C. stress testing D. acceptance testing
What is pushing IPv6 adoption now?
A) pressure from ISPs B) pressure from the IETF C) pressure from ISO D) none of the above