Which of the following is NOT usually an intended audience for a company's external communication?

A. stockholders
B. competitors
C. lawmakers
D. potential members


Answer: B

Communication & Mass Media

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What is the best order for using the strategies for overcoming

confusions and misunderstanding in an informative presentation? a. State the belief, acknowledge its believability, create dissatisfaction with the misconception, and explain a more acceptable belief or theory. b. State the belief, create dissatisfaction with the misconception, acknowledge its believability, and explain a more acceptable belief or theory. c. Create dissatisfaction with the misconception, acknowledge its believability, explain a more acceptable belief or theory, and state the belief. d. Explain a more acceptable belief or theory, create dissatisfaction with the misconception, acknowledge its believability, and state the belief. e. Acknowledge its believability, state the belief, explain a more acceptable belief or theory, and create dissatisfaction with the misconception.

Communication & Mass Media

__________ cultures emphasize individual identities, goals, and rights over those of the group

a. Low context b. High context c. Individualistic d. Collectivistic

Communication & Mass Media

According to __________ theory, individuals gradually increase their self-disclosure as they get to know one another and, through a process of reciprocal disclosure, strangers become friends or lovers

a. social penetration b. uncertainty reduction c. stage model d. turning point model

Communication & Mass Media

According to the authors of the text, the most important contribution made by Hersey and Blanchard who developed the situational leadership model,

was the notion that leaders can change their style of interacting with followers depending on the followers' ability and involvement in the task. Indicate whether this statement is true or false.

Communication & Mass Media