A team that spends more of its time talking about information that members already believe or agree upon is committing:
a. A dysfunctional bias
b. A confirmation bias
c. A transactional communication
d. A false dichotomy
b. A confirmation bias
You might also like to view...
Which of the following statements is true with regard to a marketing plan?
A) A marketing plan must focus on the larger market without breaking it down into its constituent markets. B) A marketing plan can lose focus by looking at niche markets to promote the business. C) A marketing plan must be highly formalized to be successful in the real scenario. D) A good marketing plan will avoid profiling target customers. E) A marketing plan can help a company clearly position itself in a variety of market segments.
________ is the ability of the service provider to respond to the customer's needs on a timely basis
A) Reliability B) Responsiveness C) Assurance D) Empathy
Core competencies tend to refer to areas of special technical and production expertise, whereas ________ tend to describe excellence in broader business processes
A) process benchmarks B) distinctive capabilities C) distributive capabilities D) facultative benchmarks E) concentric capabilities
______ occurs when there is mutual influence and shared responsibility among team members, whereby they lead each other toward the team’s goals.
a. Complete in-group membership b. Shared leadership c. Excessive out-group membership d. Norming