Many leadership theories talk about leadership styles in terms of the leader’s preference for being either task oriented or relationship oriented. According to the researchers discussed in the chapter on cognitive intelligence, leaders with the same style
a. generally have the same level of cognitive ability
b. are generally equally effective in terms of leadership effectiveness
c. can differ greatly in their leadership skills
d. both “a” and “b”
c. can differ greatly in their leadership skills
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Craig is a classic emotive salesperson—friendly, interested in people, excited about the product he sells, and ready to sell to anyone who wants to buy
His sales manager cautions him to consider how he will approach the buyer for a major client, who is known to be blunt, humorless, and focused only on quality assurance reports and pricing. What aspect of Craig's normal approach should he consider altering the most? A) Craig should consider lowering the prices he offers to this buyer from the beginning in order to make the sale. B) Craig should consider presenting features instead of benefits, since the buyer will not respond to anything emotional. C) Craig should consider advanced information-gathering to discover what the buyer's hobbies and interests are to be able to discuss them at the first sales call. D) Craig should consider pulling back on the relationship-building moves, since the buyer is not interested in personal rapport. E) Craig should consider waiting longer to ask for the close than he usually does to give the buyer adequate time to think thoroughly through the decision.
Jakeel, a salesperson at Sensations Inc, attended a regional sales meeting, where he was more of a listener than a participant. Later, when his colleagues were talking about what was discussed in the meeting, Jakeel could not share his viewpoints. Based on this scenario, Jakeel most likely has a bad listening habit of _____.?
A) ?intensive listening B) ?over listening C) ?discriminative listening D) ?casual listening
An ad for a multivitamin that claims, "We still bring you everything you need to get through your day in one vitamin," would most likely be considered ____ advertising.
A. reinforcement B. competitive C. comparative D. reminder E. institutional
In many states, a hotel is not liable for the loss of any cash or property that guests bring into their rooms if the hotel is not negligent.
Answer the following statement true (T) or false (F)