Danielle will be offering a tool sharpening service at her garden and landscaping store on the first Tuesday of every month. She believe that this is a need of her customers, and they will help spread the word about her location and services. Which of the following BMC elements is Danielle addressing?
a. value proposition
b. customer relationships
c. market segmentation
d. customer loyalty plans
b. customer relationships
You might also like to view...
When we can be totally honest about feedback, we can be offering ______ feedback.
Fill in the blank(s) with the appropriate word(s).
Maria is having difficulty with her job as a retail sales clerk. She is enthusiastic about her job, and is good at parts of it, but her manager has noted that she does a poor job of describing the merchandise to customers and explaining its use and care. According to situational management, her manager should use a(n) ______ management style to manage Maria’s performance problem.
A. autocratic B. consultative C. participative D. empowerment
Which organizational pattern uses the order of steps, from first to last, with steps leading to a final result?
a. Monroe’s Motivated Sequence b. problem-cause-solution c. topical d. chronological
In order for an offer to be valid, an offeror must promise to undertake some affirmative action
Indicate whether the statement is true or false