The only classifications used for descriptive studies are in the following three categories: 1 ) sales, 2 ) consumer perception, and 3 ) behavior studies
Indicate whether the statement is true or false
FALSE
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After returning home from a trade show, Mr. Jones, the president of a manufacturing company, called a meeting of his production department. He indicated that the company would soon be implementing a new policy of _______, which focuses on worker performance and urges employees to strive for zero defects.
A. quality assurance B. constancy of purpose C. redesign D. scientific management E. the total quality movement
Which of the following is the most risky for an importer?
A. Irrevocable letter of credit B. Cash in advance C. Consignment D. Bank collection time draft E. Open account
Oculesics refers to communicating through the use of ________.
A. eye contact and gaze B. physical space C. artifacts and charts D. bodily contact
A tool that is often used to depict the lines of authority and responsibility within a firm is:
A. A master budget. B. A variance report. C. A responsibility report. D. An organization chart.