The most comprehensive source of information on export opportunities for U.S. firms is the:

A. Small Business Administration.

B. Department of Commerce.

C. Federal Trade Commission.

D. Bureau of Competition.

E. Bank of New York.


B

Business

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What is the first step in improving active listening skills?

A) Actively work to interpret content B) Focusing attentively on what a speaker says C) Actively work to evaluate content D) Responding to acknowledge understanding E) Repeating key words and phrases back to the speaker

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______ is the process of transmitting information and meaning.

A. Feedback B. Trust C. Communication D. Active listening

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Which of these is NOT one of the central factors determining the sustainability of a firm’s competitive advantage?

a. Durability b. Transparency c. Transferability d. Accessibility

Business

Read the z statistic from the normal distribution table and choose the correct answer. For a one-tailed test (upper tail) at ? = .0630, z =

A. -1.53. B. 0.335. C. -0.335. D. 1.53.

Business