A _____ patent application permits inventors to use the term patent pending.
A. nonprovisional
B. provisional
C. formal
D. utility
E. plant
Answer: B
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In order to be the most successful in a customer service environment, service providers must ________.
A. learn to focus on the behaviors of men, as they are more often the decision-makers B. learn to focus on the behaviors of women, because they make up the largest customer base C. ignore any gender differences and treat every customer identically D. develop the skills necessary to interact with both men and women
A company has 100,000 shares of common shares outstanding, total assets of $2,500,000, and total stockholders' equity of $1,400,000 . The book value per share of common stock is
a. $0.04; b. $0.07; c. $14.00; d. $25.00; e. none of these
The Retained earnings account has a credit balance of $47,000 before closing entries are made. Total revenues for the period are $65,200, total expenses are $44,800, and dividends are $13,000. What is the correct closing entry for the revenue accounts?
A. Debit Revenue accounts $47,000; credit Retained earnings $47,000. B. Debit Income Summary $65,200; credit Revenue accounts $65,200. C. Debit Income Summary $47,000; credit Retained earnings $47,000. D. Debit Revenue accounts $65,200; credit Income Summary $65,200. E. Debit Revenue accounts $65,200; credit Retained earnings $47,000.
An employee witnesses a coworker make fun of another coworker’s clothing. The target of the insult was clearly hurt by it, but both parties went on with their workday and the subject did not come again. What should the employee who witnessed the incident do?
a. Intervene and try to negotiate a solution. b. Nothing; no pattern has been established. c. Watch the employees to see if it happens again. d. Mention the incident to a relevant supervisor.