During the ________, the salesperson plans the sales call on a prospect.
A. preapproach
B. trial close
C. value analysis
D. sales presentation
E. approach
Answer: A
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Which of the following questions is a part of the analyzing stage of the ACE process for delivering bad news?
A) Have I avoided legal complications? B) Is the bad news stated clearly and sensitively? C) Should I include an apology? D) Should I begin with the bad news or lead up to it? E) How can I clearly phrase the bad news?
The rise of social media puts additional pressure on businesses to handle bad-news messages well
Indicate whether the statement is true or false.
If beginning and ending work in process inventories are $5,000 and $15,000, respectively, and cost of goods manufactured is $170,000, what is the total manufacturing cost for the period?
A. $160,000. B. $180,000. C. $155,000. D. $175,000. E. $165,000.
Sally buys a used riding lawn mower from the local mower dealership. The lawn mower had a
sign on it that said "as is." The dealer made no promises concerning the performance of the lawn mower. When Sally attempts to use the lawn mower, the brakes fail, the lawn mower crashes into a wall, and Sally is injured. When Sally sues the dealer, what is the outcome? A) Sally wins; she can recover on the basis of implied warranties only. B) The dealer wins; there were no express warranties and all implied warranties have been successfully disclaimed. C) Sally wins; she can recover on the basis of either express or implied warranties. D) Sally wins; she can recover on the basis of express warranties only.