Explain the concept of self-fulfilling prophecy.
What will be an ideal response?
The self-fulfilling prophecy suggests that a manager's expectations for an employee may cause the manager to treat the employee differently and that the employee will then respond in a way that confirms the initial expectations. For example, if a supervisor is told that a new employee is highly competent, the supervisor is more likely not only to perceive that competence but also to provide opportunities for the employee to demonstrate competence on the job. The supervisor then attributes the successful task performance to the employee's ability.
You might also like to view...
Which of the following is an example of services differentiation?
A) Berry's has an intensive training program for its customer-facing staff, to ensure a consistent service standard. B) The Swan Hotels use a distinctive signature fragrance in all outlets so that customers can associate the fragrance with the hotel. C) JEK's sophisticated customer database allows the company to handle queries and product returns much faster than competitors. D) RTZ shifted its products from supermarket aisles to exclusive stores as it realized that customers were willing to pay more in stores. E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them.
Which of the following is the least important information to track during the course of the job search?
A) Contact information for each interviewer B) Information about each company C) Salary range for each position D) Interviewers answers to your questions E) Status of follow-up communication
Print/published documents usually include an index unless the document is ______________
a. older than a year b. short c. overly complex d. written collaboratively
Social psychological theories regarding diversity ; social identity and intergroup relations have been developed primarily in which two regions?
a. North America ; South America b. North America ; Western Europe c. Europe ; North America d. Eastern Europe ; North America