What are three strategies for encouraging retention? Why do they work?
What will be an ideal response?
1. gain and keep the audience's attention; 2. challenge the listeners to think, to role-play
situations mentally and to ask and answer questions; 3. use reinforcement strategies
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Which medium has become a ubiquitous mass medium, available anytime, everywhere?
A) television B) radio C) newspaper D) news
"Why do you think the asbestos should not be removed?" is an example of a closed-ended question
Indicate whether the statement is true or false
What is an action-oriented listening style? Provide an example of when this style is appropriate
What will be an ideal response?
Organizational values are evidenced in thematic and tactical communication rules, stories, and myths
Indicate whether this statement is true or false.