What should you do if you don't know the answer to an audience's question?

Fill in the blank(s) with the appropriate word(s).


Answer will vary

Communication & Mass Media

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Which of the following eye contact techniques should you use when speaking to an audience?

a. Look over and between the heads of audience members. b. Focus on a spot in the back of the room or auditorium. c. Imagine that the members of your audience are naked. d. Look at audience members the same as you would when talking to friends or coworkers. e. All of the above are effective eye contact techniques.

Communication & Mass Media

Which of the following is true about Italian neorealism?

a. focused on ordinary people, played by non-professional actors b. stories were loose and episodic and filmed on actual locations, often outdoors c. both a and b d. neither a nor b

Communication & Mass Media

Which type of supporting material do maxims such as, "if you want something done right, do it

yourself," represent? A) common knowledge B) personal experience C) documents D) direct observation E) opinion testimony

Communication & Mass Media

Long-term customer retention is a cost-effective strategy for most businesses

Indicate whether this statement is true or false.

Communication & Mass Media