The second category of question in the SPIN approach is called the ________ question.
A. problem
B. preamble
C. product
D. personal-touch
E. promotion
Answer: A
You might also like to view...
When a business endorses a note and transfers it to a bank, the process is called
a. discounting a note receivable. b. cosigning a note receivable. c. collecting a note receivable. d. dishonoring a note receivable.
In the Maslow hierarchy of needs, a burglar alarm would satisfy a ________ need.
A. safety B. physiological C. social D. personal E. self-actualization
Two techniques for effectively presenting a negative idea are
a. use passive voice and place the bad news in a dependent clause rather than the main clause. b. use active voice and place the bad news in a separate sentence. c. use non-specific words and place the bad news at the beginning of the message. d. use concrete words and place the bad news at the end of the message.
Which of the following do not typically participate in 360-degreee feedback performance evaluation?
A.) Subordinates B.) Co-workers C.) Non-customers D.) All of the above