If Elizabeth, agent for Wade, finds out one of Wade's customers has become insolvent, she has the duty to communicate this information to Wade
a. True
b. False
Indicate whether the statement is true or false
True
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Research has found potential causes of POP including ______.
A. job security B. increased trust C. ample resources D. job ambiguity
Which of the following would be considered a discrete loss in a production process?
a. adding the correct ingredients to make a bottle of ketchup b. putting the appropriate components together for a stereo c. adding the wrong components when assembling a stereo d. putting the appropriate pieces for a bike in the box
Personal selling is the interpersonal component of the promotion mix
Indicate whether the statement is true or false
Which of the following is NOT recommended concerning the use of gestures during a business presentation?
a. Vary hand motions to emphasize important points; otherwise, relax your hands in your pockets. b. Try to use only one hand to make points unless you specifically need two. c. Eliminate nervous gestures that distract the audience. d. Refine your gestures to portray a relaxed, approachable appearance.