According to Herzberg's theory, the first thing managers of employees who dislike their jobs should do is to
A. provide opportunities for achievement.
B. publicly recognize good performance.
C. make sure pay levels, policies, and working conditions are reasonable.
D. create opportunities for personal growth and advancement.
E. increase employees' responsibility and opportunity for leadership.
C. make sure pay levels, policies, and working conditions are reasonable.
If you were managing employees working in jobs they didn't like, the basic lesson of Herzberg's research is that you should first eliminate dissatisfaction, making sure that working conditions, pay levels, and company policies are reasonable.
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Imagine that you have been tasked with developing a list of your company's core values. What would likely NOT be a core value that you would put on your list?
A. exhibiting such qualities as integrity, fairness, trustworthiness, pride of workmanship, respect for co-workers, and ethical behavior B. a commitment to having fun and creating a fun work environment C. mandating full compliance with all laws and regulations D. a commitment to operating excellence and superior results E. exhibiting teamwork and cooperative attitudes
A large software manufacturer attempts to lock in customers by making it difficult for them to substitute their software with one from another company. The strategy used by the company is referred to as ________.
A. standardization strategy B. switching costs strategy C. bait-and-switch strategy D. low cost operation strategy E. marketing strategy
The incremental depreciation expense for year 1 is ________. (See Table 11.3)
A) $2,250 B) $7,600 C) $7,000 D) $7,950
The calculation of the APR should take into account both the points on the loan and the contract rate
Indicate whether the statement is true or false