Diet & Health Food stores orders 1,000 boxes of granola bars from Energy Products, Inc, but fails to specify the varieties. The granola bars are delivered in an assortment of varieties. Diet & Health may
a. accept all of the granola bars "as is" only.
b. accept all of the granola bars "as is" or reject the entire shipment only.
c. accept only the granola bars that it wants and reject the rest.
d. reject the entire shipment only.
C
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Just-in-time operations attempt to significantly reduce
a. inspection time and moving time. b. only storage time. c. moving time and processing time. d. inspection time and processing time.
Notices of funding availability are published in the Federal ______.
A. Register B. 1-800 hotline C. telephone registry D. directory of assistance
Trevor's business is The Spicy Chocolatier Café chain. "The Spicy Chocolatier Café" is
A. a certification mark. B. a collective mark. C. a service mark. D. a trade name.
Which of the following is true of the "customer perceived value" measurement used by organizations to measure customer satisfaction?
a. It measures how customers assess benefits of the product against costs in making purchase decisions. b. It measures customer satisfaction based on the likelihood of customers recommending the product to other customers. c. It focuses more on customer satisfaction than on customer loyalty. d. It takes into consideration only existing customers and not potential buyers.