The critical F value with 6 numerator and 60 denominator degrees of freedom at ? = .05 is
a. 3.74
b. 2.25
c. 2.37
d. 1.96
B
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_________________ is simply reasoning from an analogy; it is making an argument by comparing two cases.
a. Inductive reasoning b. Analogical reasoning c. Deductive reasoning d. Causal reasoning
During sales presentations, Tyrone, a computer salesperson, asks prospects various questions about previous experiences with other computers and their opinions about the quality and price of the computers he sells. Tyrone uses ________, a good tool of the successful salesperson.
A. empathy B. probing C. selective questioning D. problem solving E. targeting
Which of the following describes the characteristics of a convertible bond?
A. Bonds mature at specified intervals throughout the life of the total issuance. B. Bonds mature on a specified date in the future. C. Bonds may be exchanged for stock at the discretion of the issuer. D. Bonds may be exchanged for stock at the discretion of the bondholder.
Which of these statements is true about customer relationship management?
a. It involves linking all processes of the company from its customers through its suppliers. b. It tries to convince potential customers to buy, even if the seller knows that the customer and product are mismatched. c. It is used more by sales-oriented firms than market-oriented firms. d. It is most extensively used by production-oriented firms.