The unknown quadrant in the Johari window represents information that others know about

us that we do not know.

Indicate whether the statement is true or false


FALSE

Communication & Mass Media

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Effective speakers generally limit their specific purposes to information their audiences already know

Indicate whether the statement is true or false

Communication & Mass Media

Trigger words are used to arouse emotions in another person.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Tatiana and Jane received an introduction from you about facilitative mediation before the mediation process starts. What will they hear from you about the key principles of the mediation?

a. That you will remain partial. b. That you cannot keep the information confidential because of potential for lawsuits. c. Reinforcement of the relationship between the disputants. d. That the goal is to discuss some options although not settlement is reached.

Communication & Mass Media

The analytical scheme that provides a tool for examining the hierachically ordered levels of decision making that influence television production was conceptualized by

a. Murdock. b. Turow. c. Marx. d. Dimmick and Coit. e. Lazarsfeld and Katz.

Communication & Mass Media