Whose ethical perspective speaks directly to values of workers and values of organizations?
A. Burns
B. Heifetz
C. Greenleaf
D. Mathews
B. Heifetz
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The main source of the U.S. coin shortage in 1999 was
A. increased demand for coins from foreign countries. B. a new law allowing coins to be melted for their metal content. C. the introduction of the state quarter program. D. the introduction of the Sacagawea golden dollar.
When a ________ scale is used for the purpose of identification, there is a strict one-to-one correspondence between the numbers and the objects
A) nominal B) ordinal C) interval D) ratio
Which of the following is not a way by which to anchor change in the organizational culture?
a. creation of stories and examples that explain and illustrate the change b. appointment of a “Chief Innovation Officer” c. change in how promotions are allocated d. alignment of the reward system with the new way of doing things
A guideline provided in the text states that good selling involves 40 percent presentation, 20 percent preparation, and 40 percent follow-up.
Answer the following statement true (T) or false (F)