Proper telephone techniques include:

a. do not interrupt the caller.

b. return all calls as promised and in a timely fashion.

c. answer promptly and identify yourself.

d. All of the answers are correct.


d

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Four-Square Construction Company enters into a contract with Ben to remodel Carol's Home Store, using products from Delta Building Supplies. Refer to Fact Pattern 18-1.Halfway through the project, Four-Square refuses to finish the job. The contract can be enforced against Four-Square by A) Ben only

B) Carol's only. C) Ben or Carol's. D) none of the choices.

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What is the practice of gathering data and ensuring that it is uniform, accurate, consistent, and complete, including such entities as customers, suppliers, products, sales, employees, and other critical entities that are commonly integrated across organizational systems?

A. Information integrity issues B. Master data management C. Data governance D. Information inconsistency

Business

Sales Revenue is a(n) ________ account and ________ is an expense account.

A. revenue; Sales Returns and Allowances B. asset; Sales Discounts C. liability? Gross Profit D. revenue; Cost of Goods Sold

Business

An internal forecast is based on ________.

A) a buildup, or consensus, of sales forecasts through a firm's own sales channels, adjusted for additional factors such as production capabilities B) the relationships between a firm's sales and certain economic indicators C) the prediction of a firm's sales over a given period through surveys sent to financial analysts D) developing the pro forma income statement to forecast sales and then express the various income statement items as percentage of projected sales

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