Arguments that labor unions intrude on property rights reflect:
A. Virtue ethical beliefs.
B. Fairness ethical beliefs.
C. Libertarian ethical beliefs.
D. Duty ethical beliefs.
C. Libertarian ethical beliefs.
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______ is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.
A. Eustress B. Distress C. Burnout D. Role overload E. Role ambiguity
A home improvement chain plans for various contingencies such as higher interest rates reducing home sales and the effect of electricity disruption due to major storms. This analysis is _____
a. scenario analysis b. gap analysis c. benchmarking d. opportunity cost analysis
A gift is different from a bailment because:
a. a gift requires delivery, but a bailment does not. b. in a gift, both possession and ownership is transferred whereas in a bailment only possession is transferred c. a gift is always a contract, but a bailment is generally not a contract. d. a gift requires consideration, but a bailment does not.
The research exploring the relative importance of service dimensions on overall service quality or customer satisfaction has confirmed ________ as the most critical dimension.
A. Reliability B. Assurance C. Tangibles D. Empathy E. Responsiveness