Discuss the types of activities that characterize a learning organization.
What will be an ideal response?
Answer: A learning organization is an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights. Such organizations are skilled at solving problems, experimenting with new approaches, learning from their own experiences, learning from other organizations, and spreading knowledge quickly and efficiently. Learning organizations make sure a few important activities are happening at all levels and in all units: engaging in disciplined thinking and paying attention to details, so decisions are based on data and evidence rather than guesswork and assumptions; searching constantly for new knowledge and ways to apply it—looking for broader horizons and opportunities, not just quick fixes for current problems; valuing and rewarding people who expand their knowledge and skills in areas that benefit the organization; reviewing successes and failures carefully to find lessons and develop deeper understanding; benchmarking—identifying and implementing the best business practices of other organizations, stealing ideas shamelessly (that is a metaphor, nothing illegal!); sharing ideas throughout the organization via reports, information systems, informal discussions, site visits, education, training, and mentoring of less experienced employees by more experienced ones.
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When you learn about your audience member’s ______, you understand how they see themselves: their personality, values, attitudes, etc.
a. value orientation b. value profile c. psychological profile d. psychographics
The ______ leader inspires followers to transcend their self-interests for the good of the organization and commit to a shared vision.
A. inspirational B. transactional C. transformational D. intellectual
Which of the following is NOT a suggested technique for a memorized speech?
a. Rehearse sufficiently to sound natural. b. Keep your energy high. c. Use appropriate nonverbal cues to reinforce the spoken words. d. Make it clear that your speech was memorized word for word.
The ______ outline is used when presenting your speech to an audience.
a. full-sentence b. impromptu c. manuscript d. keyword