Melba and Leon are directors of Fresh Foods, Inc. The right of Melba and Leon to be notified of special meetings of the board is the right to
A. compensation.
B. indemnification.
C. participation.
D. self-dealing.
Answer: C
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There are three phases in the evolution of CRM: (1) reporting, (2) analyzing, and (3) predicting. What do CRM predicting technologies help organizations accomplish?
A. Make predictions regarding customer behavior such as which customers are at risk of leaving. B. Identify their customers across other applications. C. Segment their customers into categories such as best and worst customers. D. All of these.
Newman Co provides training and technical support to its suppliers in order to increase the quality of purchased raw materials. Which type of quality cost would this most likely be?
A) External failure cost B) Prevention cost C) Internal failure cost D) Appraisal (detection) cost
Pam and Alex enter into a contract for an agency agreement that states that Alex is Pam's agent
to sell Pam's house. The term of the agency is from January 1 to April 1, 2005. Which is true as of February 28, 2005? A) Pam has both the right and power to end this agency; Alex has neither. B) Both Pam and Alex have the power to end this agency. C) Neither Pam nor Alex has the power to end this agency. D) Alex has both the right and power to end this agency; Pam has neither.
Source code reuse is advisable when solving ________
A) new problems B) unique problems C) problems requiring cookbook solutions D) complex problems