Nonaka (2001) and others applied Polanyi’s concept of explicit and tacit knowledge but adapted it for management. How does Nonaka conceptualize the concept of explicit knowledge?

a. The underlying personal beliefs, values, and prescriptions that individuals take for granted
b. The process of learning, forgetting and memorizing what we do and say
c. The formalized, accessible knowledge that can be thought, communicated and shared
d. The knowledge that comes with learning how to do things


c. The formalized, accessible knowledge that can be thought, communicated and shared

Business

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Balancing customer satisfaction against operational efficiency would be best described by which of the following?

a. Complacent reactionism b. Boundary spanning roles c. Interfunctional conflict d. Crossfunctional conflict e. Reduction management

Business

Big data and big data analytics are likely being used in all of the following industries except:

a. Agriculture b. Retail c. Cloud-based services d. There are very few industries (if any) that are not using big data and big data analytics in some way

Business

Cost-volume-profit analysis requires management to classify all costs as either fixed or variable with respect to production or sales volume within the relevant range of operations.

Answer the following statement true (T) or false (F)

Business

For a company that uses the allowance method, the write-off of an uncollectible account receivable is an asset use transaction.

Answer the following statement true (T) or false (F)

Business