A way of managing a firm's cash disbursements would be through
A) accounts receivable factoring. B) zero balance accounts.
C) lockbox system. D) floating lien.
B
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Men may try to hide which of their feelings?
A. fear, sadness, loneliness, or embarrassment B. disgust, happiness, surprise, or fear C. fear, happiness, surprise, or loneliness D. embarrassment, fear, surprise, or sadness
Which of the following is a guideline for granting claims and requests for adjustment when your company is at fault?
A) Do not provide detail for how you plan to resolve the situation. B) Specifically assign blame to someone else in the organization. C) Start from the assumption that the information the customer provided is correct. D) Imply that the customer is at fault. E) Avoid taking or assigning personal responsibility for setting matters straight.
Why is culture more crucial to hospitality organizations than manufacturing organizations?
a. Because the hospitality industry encounters unusual circumstances more frequently. b. Because the hospitality industry has higher turnover rates. c. Because hospitality organizations deal with tangible products. d. It is not more important to hospitality organizations.
Born-global firms are small companies that begin with cross-border businesses around the globe.
Answer the following statement true (T) or false (F)