According to the textbook, ethics
a. Doesn’t always give a clear answer to a moral question
b. Correlates 100% of business profits
c. Are never a matter of perception
d. Is the third most important aspect of leadership
a. Doesn’t always give a clear answer to a moral question
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Which of the following defines sensemaking?
a. The ongoing retrospective development of plausible images that rationalize what people are doing b. How things are done, or are expected to be done, in particular organizations c. Ensuring that everyone understands the same thing in exactly the same way d. All of the above
Customer relationship software allows bank service representatives to determine quickly which types of accounts, loans, and credit cards a customer currently has. With this information, the service representative can determine what other bank services that same customer could potentially enroll in or purchase. This growth strategy is known as
A. product development. B. market penetration. C. diversification. D. product proliferation. E. market development.
?Which of the following actions is consistent with social responsibility but is not necessarily inconsistent with stockholder wealth maximization?
A. ?Selling a smokestack "scrubber" to follow the firm's air pollution policy to overlook conditions mandated by law. B. ?Dumping effluent discharge into a river, where it ruins the drinking water of the community around the plant. The installation of machinery to treat the effluents is very expensive. C. ?Investing in a smokestack filter to reduce sulphur-dioxide emissions in order to reduce the current tax being levied on the firm by the state for its pollution. D. ?Making a large corporate donation to the local community in order to fund a recreation complex that will be used by the firm's employees only. E. ?Consider buying out the competitor's business in an attempt to establish monopoly for its product in the market.
In the following situations, two parties claim the same goods. Who is most likely to prevail in each circumstance? Explain. (a) Olan steals Phil's television set and sells it to Quincy, an innocent purchaser, for value. Phil learns Quincy has the set
and demands its return. (b) Riley takes his television set for repair to Slick, a merchant who sells new and used television sets. By accident, one of Slick's employees sells the set to Tuna, an innocent purchaser-customer, who takes possession. Riley wants his set back from Tuna.