Which of the following is true of internal alignment?
A. It is often referred to as distributive justice.
B. It addresses relationships inside an organization.
C. It focuses on customer satisfaction and business growth.
D. It is the first issue in a strategic approach to pay.
Answer: B
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Internal customers with special requests can be classified as difficult customers.
Answer the following statement true (T) or false (F)
In a sprinkler approach to international expansion, ________
A) countries are entered when competition is limited B) countries are gradually entered sequentially C) countries in which the supply of raw material is greatest are entered first D) countries in which the demand for the product is greatest are entered first E) many countries are entered simultaneously
Which of the following would most likely use a job order costing system?
A) A paper mill B) A swimming pool installer C) A company that manufactures chlorine for swimming pools D) An oil refinery
Which of the following is the BEST beginning to a persuasive claim message to Ruth's Catering?
a. Please reimburse a total of $1,500 for serving the wrong meal at our recent company dinner. b. Because you served the wrong menu at our recent company dinner, I am requesting that you reimburse us a total of $1,500. c. A problem occurred with the catering we recently received from Ruth's Catering. d. Satisfying customer needs has obviously been a cornerstone in the success of Ruth's Catering.