A non value-adding activity is one that adds cost to a product or service but does not increase its market value

Indicate whether the statement is true or false


True

Business

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The research of Dr. Ralph G. Nichols has little application to the customer service industry.

Answer the following statement true (T) or false (F)

Business

Ethics training programs by incorporating global issues serve the utilitarian need of doing the greatest good for the greatest number. Which of the following are not global issues?

a. Human rights b. Environmental sustainability c. Salary and financial benefits d. Economic development

Business

One benefit of researching a company before an interview is that you may uncover information that convinces you that you would not want to work for the company

Indicate whether the statement is true or false

Business

Saturn Corporation has 13,000 shares of 14%, $84 par noncumulative preferred stock outstanding and 20,000 shares of no-par common stock outstanding

At the end of the current year, the corporation declares a dividend of $180,000. How is the dividend allocated between preferred and common stockholders? A) The dividend is allocated $8,107 to preferred stockholders and $109,091 to common stockholders. B) The dividend is allocated $152,880 to preferred stockholders and $27,120 to common stockholders. C) The dividend is allocated $70,909 to preferred stockholders and $109,091 to common stockholders. D) The dividend is allocated $235,200 to preferred stockholders and $55,200 to common stockholders.

Business