Research evidence suggests that a leader who is charismatic and visionary influences employees to be customer oriented
Indicate whether the statement is true or false.
Answer: TRUE
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Measured variables or indicators are the actual items that are measured using a survey
questionnaire. Indicate whether the statement is true or false
Pay which is contingent on the number of items completed (for example, in garment manufacturing) is referred to as:
a. bit rate b. piece rate c. market rate d. over rate
All of the following are examples of the seven wastes except?
a. Overproducing b. Excess quality c. Waiting d. Excess inventory
CEO duality refers to a situation in which the CEO
A. formulates and implements strategies. B. is responsible for acting as CEO and serving on the compensation committee. C. serves as both the CEO and the chair of the board of directors. D. is responsible for acting as CEO and Chief Operating Officer (COO).