The need to feel as though we are making a difference falls under what need, accordingto Schutz?
A. affection
B. control
C. inclusion
D. aesthetic
C
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At the evaluation stage of the listening process, one should __________.
A. evaluate the speaker's point of view immediately B. listen passively C. not be concerned with opinions D. identify any biases, self-interests, or prejudices that the speaker may have
The basic concepts of interpersonal communication include all of the following EXCEPT _____
A. we teach others how to treat us B. meaning is in people, not in words C. we cannot not communicate D. people only sometimes react to our actions
Direct response marketing is the use of advertising media that
a. Will stimulate an immediate response b. Allows for measurement c. Can help develop a database of consumer behavior d. All of the above
The Kerner Commission
A) advocated two-way symmetry B) established basic employee rights C) criticized U.S. media for their lack of minority journalists D) restricted government public relations E) established investor relations regulations