Positive operating income will result if gross margin exceeds
a. operating expenses.
b. purchases.
c. cost of goods sold.
d. cost of goods sold minus operating expenses.
A
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Which of the following will help a service provider overcome the limits imposed by the inseparability of services?
A) using differential pricing B) working with larger customer groups C) providing complementary services D) concentrating on physical evidence and presentation E) standardizing the service process
Which of the following is most likely a want rather than a need?
A. clothing B. transportation C. steak D. shelter E. water
____ change as the employee's performance improves or deteriorates.
A. Job descriptions B. Employee performance plans C. Service level objectives D. Certification targets
Calculate the cost of goods manufactured using the following information: Direct materials used$298,500 Direct labor used 132,000 Factory overhead costs 264,000 General and administrative expenses 85,500 Selling expenses 48,800 Work in Process inventory, January 1 118,500 Work in Process inventory, December 31 125,900 Finished goods inventory, January 1 232,100 Finished goods inventory, December 31 238,700
A. $701,900. B. $772,600. C. $687,100. D. $680,500. E. $674,600.