Differentiate between essential and non-essential activities
Essential activities add value to the organization either through adding value to the customer or to the organization. Non-essential activities do not add value.
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Tori has been telling everyone in the sales department of her incredible skill as a salesperson, since she beat her goal this year by nearly 30%. But last year when she didn't even reach her goal, she said it was simply the economy. This is an example of the
A. halo effect. B. self-fulfilling prophecy. C. fundamental attribution bias. D. self-serving bias. E. selective perception error.
Identify the type of quota where it is difficult for the salesperson to know where she or he stands in relation to the quota
A) sales volume based quota B) profit based quota C) combination quota D) customer based quota
A cost driver is a cost pool that increases with activity
Indicate whether the statement is true or false
An airline boarding its passengers by passenger status is an example of?
a. Complementary services b. Reservations c. Demand sorting d. Pricing policies/promotions