When speakers point out their topic's relevance, they demonstrate that they are thinking about the audience.
Answer the following statement true (T) or false (F)
True
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Which of the following statements about listening is true?
A) Hearing and listening are essentially the same. B) Listening is a simple process. C) The process of listening is circular. D) All of the above.
The type of appeals you use should vary depending on the pre-existing attitudes of your audience members
Indicate whether the statement is true or false.
When we improve our ability to listen and respond in a competent manner, we
a. disconfirm our conversational partners and their contributions to the conversation. b. interpret messages as criticisms and personal attacks. c. validate or acknowledge and respect their thoughts and feelings. d. listen carefully for flaws in a message to refute them. e. pretend to listen even though we focus on our own thoughts.
____________________ is a set of developed statements that allows a speaker to develop evidence and establish the validity of his/her claim.
Fill in the blank(s) with the appropriate word(s).