Which of the following statements about listening is true?
A) Hearing and listening are essentially the same.
B) Listening is a simple process.
C) The process of listening is circular.
D) All of the above.
C
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You should always define __________, such as "desirable," "beneficial," or "disadvantageous" in value argumentation, because these terms are the source of criteria you will use in making the value judgment
(a) value-laden terms (b) value-generating terms (c) value-neutral terms (d) value-development terms
Which item below is NOT good advice for a useful audience analysis questionnaire?
A. Use the questionnaire to determine identifiable groups within the audience, such as students or parents. B. Notice whether there are categories into which practically nobody falls (e.g., no single individuals in the audience). C. Ask several open-ended questions to make sure you understand the deep values of your audience. D. Keep your questionnaire anonymous and confidential to encourage honest responses.
Survey conducted by Hill & Knowlton found that Canadian CEOs believe which of the following is the biggest threat to their company's reputation?
A) employee misconduct B) shoddy products C) print and broadcast media D) cyber terrorism E) government regulation
What two technologies combined to create the earliest versions of the “smart phone”??
a. ?Internet-based software and cellular phones b. ?wireless phone networks and video conferencing systems c. ?personal data assistants and cellular phones d. ?cellular phones and digital television sets