Identify the interjection in the sentence. Stop! There's a tornado warning now, and Ms. Lane told us to stay here!
Stop!
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Which of the following represents one of the major tools for effective communication in the macromodel of the communications process?
A) feedback B) noise C) receiver D) message E) sender
Answer the following statements true (T) or false (F)
1. Benchmark organizations discover which of their competencies guests consider to be core, then focus on bringing their other areas up to that standard. 2. Key drivers can be divided into two categories: basic things that the guests expect and the characteristics and qualities that make the experience memorable. 3. The organization can’t know what factors are the key drivers of guest satisfaction until they study all the drivers. 4. A “wow” can be built into any part of the guest experience. 5. The outstanding hospitality managers get the data, and then combine it with hunches and their own personal preferences to arrive at a decision.
List the principles of internal control.
What will be an ideal response?
In the European Union, approximately 25% of the total kilometers traversed by trucks are made by empty trucks on backhauls. This is an example of ______.
a. the importance of rail transport in the European Union b. the nonimportance of truck transport in the European Union c. economic wastes d. the need for local consumption