Pete is waiting for his friend, Will, whom he hasn't seen for some time. When Will arrives, Pete says, "It's good to see you," and gives Will a hug, spinning him around.
Identify the sender's communication ego state: as
1. CP - Critical Parent
2. SP - Sympathetic Parent
3. NC - Natural Child
4. AC - Adapted Child
5. A - Adult
Answer is 3. NC - Natural Child
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With respect to retailing, which of the following best defines assortment of merchandise?
A. The number of different items offered in a merchandise category B. The number of merchandise categories a retailer offers C. Merchandise with minor mistakes in construction D. End-of-season merchandise that will not be used in following seasons E. Each different item of merchandise offered by a retailer
In which of the following scenarios can segmentation on the basis of customer industries be
used? A) Many manufacturers make many products bought by a single large company operating in a number of industries. B) Many manufacturers make a single product bought by a single large company which operates in different industries. C) A manufacturer makes a product bought by many small or large companies operating in different industries. D) A manufacturer makes several products bought by two or more competing companies within the same industry.
What is the standard deviation of demand during lead time?
A) 251 phones B) 2187 phones C) 4500 phones D) 4751 phones
Melanie's manager recently met with her to discuss her strengths and weaknesses. Melanie was told she was a valued member of the team and a candidate for expanding her knowledge and skills into different areas. This is an example of the ________ component of an HRM system.
A. labor relations B. performance appraisal and feedback C. pay and benefits D. training and development E. recruitment and selection