When people from one culture behave in ways that are surprising to people from another culture in a business meeting, all those attending the meeting need to make thoughtful (______ cognition) rather than spontaneous adjustments.
A. work group interactions
B. Type 2
C. Scripts
D. internalization
B. Type 2
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A service results in ownership on the part of the client
Indicate whether the statement is true or false
The accounts receivable clerk destroys all invoices for sales made to members of her family and does not record the sale in the accounts receivable subsidiary ledger. Which procedure will not detect this fraud?
a. prenumber and sequence check all invoices b. reconcile the accounts receivable control to the accounts receivable subsidiary ledger c. prepare monthly customer statements d. reconcile total sales on account to the debits in the accounts receivable subsidiary ledger
What is the normal year-end treatment of immaterial variances recognized in a cost accounting system utilizing standards?
a. Reclassified to deferred charges until all related production is sold b. Closed to cost of goods sold in the period in which they arose c. Allocated among cost of goods manufactured and ending work in process inventory d. Capitalized as a cost of ending finished goods inventory
Helen, a customer, brought a dress to the cleaners, and later she picked it up, paid, and went home. At home she opened the package and found that the dress was not clean. Helen returned to the cleaners and said, "What's wrong with this place? Don't you know how to clean a Dress?" The cleaning person, Saul responds:
Identify the sender's communication ego state: as 1. CP - Critical Parent 2. SP - Sympathetic Parent 3. NC - Natural Child 4. AC - Adapted Child 5. A - Adult