The service consultant has 19 hours of capacity today and 10 hours of scheduled work. What is the remaining capacity that must be sold?

A. 9 hours
B. 19 hours
C. 29 hours
D. 10 hours


A. 9 hours

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Traditional methods of data presentation are in the form of charts and graphs. Charts include familiar items such as pie charts and bar charts. Graphs, which are usually more technical, show data trends when the relationship between two or more ____________________ is plotted on orthogonal axes.

Fill in the blank(s) with the appropriate word(s).

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An uncovered cad cell tested with an ohmmeter produces a reading of 800?. The next step is to _____.

a. do nothing; the cell is working properly b. check for pinched cad cell lead wires c. clean the cell face d. check the flame sighting

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According to the text, the best form of interpersonal communication to use when you have

an impersonal, routine, or lengthy message to communicate is

a. lateral. b. upward. c. downward. d. written. e. oral.

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Medium- or high-carbon steels are made hard and brittle by _____

a. postheating b. quenching c. preheating d. fluxing

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