Match the items below with their descriptions:

A. permissiveness, rigidity, inconsistency
B. personal humility, professional will
C. benchmarking
D. innovation
E. goal setting, feedback on performance, and positive reinforcement
F. discipline
G. human relations skills, problem-solving ability
H. keeping an open mind, having a questioning attitude, using a new-ideas system
I. good work habits, believing in oneself, courage to take risks
J. statesmanship
K. entrepreneurship
L. caring confrontation


A. causes of discipline problems
B. characteristics of level 5 leaders
C. the process of comparing against the best and taking steps to surpass it
D. important area of leadership performance-ability to generate new and usable ideas
E. elements of behavior modification
F. the soul of an army
G. requirements for statesmanship
H. requirements for innovation
I. requirements for entrepreneurship
J. important area of leadership performance-ability to work with and through others
K. important area of leadership performance-ability to achieve results regardless of obstacles
L. a corrective action based on core values or principles

Business

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a. True b. False

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