Which of the following is a prepurchase service offered by retailers?
A) accepting orders over the telephone
B) shipping the product
C) delivery to the customer's doorstep
D) general information
E) interior decoration of the retail outlet
A
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Why have private labels been more successful in recent years?
What will be an ideal response?
A well written response to a request for information or action will do what for the writer?
A) Positively influence the reader's perception of the writer and the organization B) Negatively influence the reader's perception of the writer and the organization C) Allow the writer to explain the benefits of working with their firm D) Encourage customer satisfaction E) Reinforce the organizations commitment to excellence
The innovation management system approach yields two favorable outcomes: it helps create an innovation-oriented company culture, and it ________
A) clearly assigns responsibility for the process to a single department B) yields a larger number of new product ideas C) guarantees successful products D) frees up senior management time E) requires less budget support
The budget included in a proposal ________
A) is tentative and may be modified later B) represents a contract C) should be open-ended for acceptance D) should not include a deadline for acceptance because doing so might seem too pushy