A sewing machine has a mean time between failures of 296 hours and mean time to repair of 11 hours. In this case, the availability is ______.
a. 96.4%
b. 92.1%
c. 89.3%
d. 78.9%
a. 96.4%
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Customers can be classified into four relationship groups based on their profitability and projected loyalty. Which customer type is associated with high profitability and long-term loyalty?
A) barnacles B) strangers C) butterflies D) true friends E) cash cows
To communicate the message in a sales presentation, the first step is to set goals and objectives.
Answer the following statement true (T) or false (F)
SMART goals are:
a. specific, measurable, attainable, relevant, and timely. b. special, memorable, attainable, relevant, and timely. c. specific, measurable, absolute, reasonable, and timely. d. subtle, memorable, attainable, realistic, and timely.
Which is not true about an arbitration decision:
a. it need not be in writing b. it is entered in the public record c. no rationale need be given for the decision d. punitive damages may be awarded e. all of the other choices are true