Visual interactive simulation benefits include
A) lower overall training costs.
B) aiding in memorization.
C) shortening learning time.
D) all of the above.
D
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The preapproach step in the customer relationship selling process involves:
A. setting goals and developing plans. B. relating product benefits to needs using demonstrations. C. locating and qualifying a prospect. D. asking a prospect's opinions during a presentation. E. meeting a prospect and beginning a customized sales presentation.
Generally accepted accounting principles require that certain lease agreements be accounted for as purchases. The theoretical basis for this treatment is that a lease of this type
a. effectively conveys all of the benefits and risks incident to the ownership of property. b. is an example of form over substance. c. provides the use of the leased asset to the lessee for a limited period of time. d. must be recorded in accordance with the concept of cause and effect.
Which of the following is best avoided when preparing a scannable résumé?
A. Grouping keywords in a separate paragraph at the end B. Using italics, script, or underlined text C. Printing the résumé on a laser printer D. Aligning the text at the left margin
Which two types of power can be obtained regardless of the official position within an organization?
What will be an ideal response?