Will has been very meticulous in managing his employees. They have come to believe that he will do exactly what he says he will when he interacts with them. This is the concept of ______.

A. sincerity
B. trust
C. purpose
D. assurance


B. trust

Business

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Dusty is six credits away from completing his bachelor’s degree in an online program. In his current online class, he is the one who starts the majority of threads on the discussion boards. Also, other students frequently send him e- mails asking his opinion about the best way to complete assignments. Dusty has the network role of a ______.

A. gatekeeper B. bridge C. liaison D. star

Business

Examples of a substantive goal are winning, beating the other party, or getting a settlement at any cost.

Answer the following statement true (T) or false (F)

Business

Which of the following would be the LEAST effective trial close question?

A. Are you ready to order? B. Does that answer your concern? C. How does that sound to you? D. Is this important to you? E. What do you think?

Business

In a period of rising prices, which of the following inventory methods generally results in the lowest gross margin figure?

a. Cannot tell without more information b. LIFO c. FIFO d. Average-cost

Business