Neal went to the storeroom to get some supplies
for his manager. While at the storeroom Neal forgot whether he was supposed to get paper clips or staples, but he had written a list which said "staples." Neal used a list to help him with which stage of listening?
A. Selecting
B. Attending
C. Understanding
D. Remembering
Answer: D
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The key justification for the Supreme Court's "actual malice" requirement in New York Times v. Sullivan may be stated as follows:
a. Falsehoods are just as valuable as the truth and must therefore be protected. b. Libel judgments would otherwise lead to self-censorship of the truth. c. Public officials have essentially waived their rights to privacy. d. Juries are inherently biased against libel defendants.
Answer the following statement(s) true (T) or false (F)
1. Paraphrasing feelings of one disputant ignores the needs of the other disputant. 2. Reframing allows a mediator to take what is valuable from a disputant’s statement while reducing the “sting” of inflammatory words. 3. Pure content paraphrasing is best applied when disputants are emotionally upset. 4. Nonverbal communication is fairly easy to read once one learns the proper interpretations for behaviors (such as crossed arms mean that the disputant is angry or withdrawing). 5. Closure involves typing final agreements, briefing with superiors about the case, and destroying personal notes.
Propositions of _____ ask the listener to judge the worth or importance of something
Fill in the blanks with correct word
Sometimes called non confrontation, the ________ style is a passive approach in which a participant expends no energy discussing or exploring options.
Fill in the blank(s) with the appropriate word(s).