During performance appraisals, Heather, the quality supervisor at a spinning mill, always gives the highest rating to Gloria, a carpet designer, because both of them speak the same language. In the context of performance appraisals, which of the following does this scenario best illustrate?
A. Positive leniency
B. Halo effect
C. Employee separation
D. Negative leniency
Answer: B
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Which of the following organizations is known to have a strong innovative culture?
a. Burger King b. U.S. Postal Service c. Google d. Sears
Straight rebuys ________
A) are the most complex of purchase types because they require customer relationship management B) are more complex than new-task buys C) often involve products with low risks D) involve recruiting new vendors E) are the B2B version of comparison shopping in the consumer market
First and foremost, the public relations practitioner is
A) a professional communicator. B) respected by management. C) a supervisor who depends on e-mail to communicate. D) a trusted adviser.
In the context of the calculation of the net income of a firm, the final step of the process comprises:
A. finding the firm's accounts receivable for goods sold on credit. B. finding the difference between the firm's gross profit and its operating expenses. C. deducting the firm's interest expenses and taxes from its net operating income. D. deducting the firm'scosts of goods sold from its revenue.