Remote Shopping, a television shopping network that takes customer orders by phone, started out with about 100 employees. The company has grown significantly over the years, to nearly 14,000 employees
When the company hit 5,000 phone operators, it decided to move its call center from Atlanta, Georgia, to Fargo, North Dakota. What is the most likely reason the company made this change?
A) availability of better facilities
B) nearness to customers
C) convenience for upper-level managers
D) better quality of life
E) availability of inexpensive labor
Answer: E
Explanation: E) Availability of inexpensive labor is the most likely reason why a call center would move its location from Georgia to North Dakota.
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