In terms of management levels, managers who make short-term operating decisions and direct the tasks of nonmanagerial personnel are called _______ managers.
a. top
b. first-line
c. nonsupervisory
d. middle
Answer: b. first-line
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Identify the core product for a car
A) reliability B) service from the dealer C) prestige obtained from driving it D) gas mileage
Competitive intelligence (CI) may be defined as the process of enhancing marketplace competitiveness through a greater understanding of a firm's competitors and the competitive environment
Indicate whether the statement is true or false
In regards to benchmarking, which of the following statements is incorrect?
A) Benchmarking is the practice of comparing a company with other leading companies. B) The industry average is not a useful benchmark for evaluating a company. C) Providing common-size percentages in a graphical manner highlights differences. D) The two main types of benchmarks in financial statement analysis include benchmarking against the industry average and benchmarking against a key competitor.
Another term for hindsight bias is ______.
A. Hubris B. I-knew-it-all-along effect C. escalation of commitment D. overconfidence