Choose the correct number form or capitalization choice in parentheses. Did you get (.125, 0.125 ) for the answer?
0.125
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In the Maslow hierarchy of needs, those needs that are represented by the need for achievement, status, prestige, and self-respect are referred to as ________ needs.
A. physiological B. social C. personal D. safety E. self-actualization
Andrew showed up to every team meeting late and did not complete his part of the project. The rest of the team had to pick up the slack to complete the project on time. Despite his lack of contribution, Andrew received the same group incentive as everyone else on the team. This illustrates which disadvantage of group incentives?
A. Social loafing may occur. B. Individual output may be discounted. C. Outstanding performers may slacken efforts. D. Group infighting may arise.
Which item below is not an example of oral communication?
a. State of the Union Address b. Howard Stern radio show c. Your professors’ lecture d. Facebook video
The Ritz-Carlton Hotel trains each employee to note the likes and dislikes of regular customers and record this information into a computerized guest history profile that provides information on the preferences of 240,000 repeat Ritz-Carlton customers. Through the use of this customer database, the Ritz-Carlton is able to provide more personalized service to its guests. If, for example, a guest prefers a feather pillow or always orders a glass of sherry before retiring, this information can be entered in the database and these needs can be anticipated and met. By providing more personalized service, the Ritz-Carlton is narrowing provider ________ of the gaps model of service quality.
A. Gap 1 B. Gap 2 C. Gap 3 D. Gap 4