What are the five general guidelines for writing goodwill messages?
a. Be prompt. The message must be sent soon after the situation occurs.
b. Be direct. The major idea should be stated in the first few sentences.
c. Be sincere. The language should be conversational but not flowery.
d. Be specific. The specific incident should be stated to avoid sounding like a form letter.
e. Be brief. A short personal card is usually more appropriate than a full-length letter.
You might also like to view...
Describe warranting theory and give an example of a situation in which it may apply.
What will be an ideal response?
Organizations that are exempt under Section 501 (c)(4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as:
A. Religious organizations. B. Environmental organizations. C. Arts and culture organizations. D. Advocacy organizations.
Managers of international companies that are attempting to develop a competitive advantage face a formidable challenge because
A. resources are no longer scarce in a globalizing world. B. time is limited, even though financing and human resources are not. C. there are few, if any, options for using the company's resources. D. managers are forced to make choices regarding what to do and what not to do.
A tenancy at sufferance is created if a tenant fails to vacate the premises when the lease expires
a. True b. False Indicate whether the statement is true or false